Returns & Exchanges
At Adaptor Clothing, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 14-day return and exchange policy for all unworn items in their original condition. Whether you need a different size or a full refund, our team is dedicated to ensuring your shopping experience remains seamless and professional.
Request a Return
Log in to your account or visit our returns portal to initiate your request and receive a unique Return Authorization Number.
Package Your Items
Carefully pack your items in their original packaging with all tags attached, ensuring the Return Authorization Number is clearly included inside.
Ship to Adaptor
Send your parcel using a tracked postal service to our warehouse address provided in the confirmation email.
Processing & Refund
Once received, our team will inspect the items and process your refund or dispatch your exchange within 5-7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing